Returns

We maintain industry standard 7 days return policy.

To be eligible for a return, your item must be unused and in the sealed original packaging.

 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or Hygiene goods cannot be returned.

 

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you are approved, we will issue you an exclusive discount coupon of agreed refund amount which will have no validity and can be used on any of your future purchase.

Refund processing may take up to 5 – 7 business days.

 

For International Shipment – Refunds on International shipment is only possible for the product value. Shipping charges on international shipment will be not borne by us once the shipment has left our facility.

 

Product Bought in Sale (if applicable)

Unfortunately, products bought during sale period cannot be refunded/returned/exchanged if the product is not damaged.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@jojonaturals.com and send your item to:

JOJO NATURALS

NO: 170/8, KAMBALU, Dabaspete Industrial Area

BENGALURU RURAL-562111

KARNATAKA, INDIA

 

Shipping

To return your product, you should mail your product to:

JOJO NATURALS

NO: 170/8, KAMBALU, Dabaspete Industrial Area

BENGALURU RURAL-562111

KARNATAKA, INDIA

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.